Last updated: August 1, 2026
Luxe Tails respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase from shopluxetails.com.
Information We Collect
We may collect information you provide when you place an order, contact us, or use our website, including:
- Name
- Email address
- Shipping and billing address
- Phone number
- Order information
- Payment and transaction details
Payment information is processed securely by our payment providers. Luxe Tails does not directly store your full card number.
We may also collect basic technical information such as your IP address, browser type, device information, pages visited, and website activity through cookies or similar technologies.
How We Use Information
We may use your information to:
- Process and deliver orders
- Provide customer support
- Send order and shipping updates
- Prevent fraud and improve website security
- Improve our products, website, and customer experience
- Comply with legal and tax obligations
- Send marketing communications when permitted
Cookies and Analytics
Our website may use cookies and similar technologies to keep the cart working, remember preferences, measure website performance, and support advertising or analytics.
You may control cookies through your browser settings, but disabling some cookies may affect the cart or checkout.
Sharing Information
We may share information with trusted service providers that help us operate the store, including:
- Payment processors
- Shipping and fulfillment partners
- Website hosting and security providers
- Email and customer-support services
- Analytics and advertising providers
We do not sell personal information for money.
Your Choices
You may contact us to request access to, correction of, or deletion of personal information, subject to applicable legal requirements.
You may unsubscribe from marketing emails by using the unsubscribe link included in those messages.
Data Security
We use reasonable administrative and technical safeguards to protect personal information. However, no online system can guarantee complete security.
Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
Contact Us
For privacy questions or requests, contact Luxe Tails through our Customer Support page.